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Mishikj on MTV News: The Code of Ethics for Higher Standards and Better User Experience

04/07/2025

 Biljana Mishikj, Vice President of the Group of Financial Companies at the Economic Chamber of Macedonia and Executive Director of Iute Macedonia, was a guest on the daily news program on MTV.

The topic of the conversation was the recently launched Code of Ethics of the Group’s member companies—a collection of values, principles, and best practices from the operations of financial companies. The goal of the code is to establish even higher standards of conduct beyond the existing regulatory framework and to promote greater transparency, professionalism, and integrity in operations, which will further improve the user experience for clients of financial companies.

Mishikj also spoke about the current state of the market and the changes introduced by the new regulatory measures. She pointed out that users increasingly prefer fin-tech services—not because they are ineligible to use bank services, but because of the simplicity, accessibility, speed, and transparency these services offer.

Full interview at Macedonian Radio Television.